SoCal Vacations Guests Rental Agreement

Big Bear Lake View of North Shore

SoCal Vacations Guests Rental Agreement

This Renter Agreement (“Agreement”) is made and effective (“Agreement Date”) between SoCal Vacations LLC (“Owner and/or Manager”) and (“Guest”) regarding the property known (“Rental Property”) which is located at:
(Address of the property)

This Agreement applies to the Guest’s stay at Rental Property from (Dates of the Reservation) but also applies to any other dates that may be included if the reservation is changed.

This Agreement applies to all members of the Guest’s party no matter the age or affiliation. Guest acknowledges that Guest is responsible for sharing the renter agreement, and its requirements, with all members of the Guest’s party and anyone else, permitted onto the Rental Property by the Guest.

In consideration of the rent received and the mutual promises contained herein, the Owner of the Rental Property does hereby lease and rent to Guest(s) such Rental Property under the following terms and conditions:

1. Guest agrees to abide by all rules and regulations contained herein or posted on the premises related to the Rental Property. Guests’ obligations include but are not limited to keeping the premises as clean and safe as the conditions of the premises permit and causing no unsafe or unsanitary conditions in the common area and remainder of the premises that the Guest uses. Guests agree not to use the premises for any commercial activities or purpose that violates any criminal law or governmental regulation. The guest’s breach of any duty contained in this paragraph shall be considered material and shall result in the termination of guest occupancy with no refund of any kind.

2. In no event shall the Rental Property be occupied by more persons than the capacity of the property as stated on the website, house rules, house description, or the confirmation letter, without prior approval by the Owner. No fraternities, schools, civic, or other non-family groups are allowed unless the Owner grants prior approval. In no event shall Guests assign or sublet the Rental Property in whole or in part. Violations of these rules are grounds for expedited eviction with no refund of any kind.

Guests hereby acknowledge and grant specific permission to the Owner to enter premises at any time for inspection purposes should the Owner reasonably believe that Guests are causing or have caused any damage to Rental Property. Guest further agrees to grant Owner access to Rental Property for purposes of maintenance and repair. If listed as “For Sale”, Guests agree to grant access by scheduled appointment upon notification.

3. In the event the Guest wishes to terminate this agreement, Travel Insurance, Damage Protection, and any processing or administrative fees are non-refundable.

4. Any remaining balance must be paid 14 days before the arrival date, or this Agreement may be canceled by the sole option of the Owner. An automatic credit card payment for the remaining balance will be scheduled by the Owner to be made 30 days prior to the arrival date. The credit card of the first payment is used if a credit card was provided. If the automatic payment fails for any reason, it is the responsibility of the Guest to make sure that the remaining balance is promptly paid in full, or the reservation will be canceled with no refund of payments made. All policies contained in this Agreement shall apply equally to payments made by credit card, check, or cash and whether made via the website, by phone, or in person. Any refunds due to Guests from a credit card payment will be refunded by credit card transaction. All booking payments must include state and local county taxes. Should any system/booking platform not include taxes, the guest is responsible for all state and local taxes.

5. The guest’s well-behaved, house-trained dog is welcome with prior approval at an additional charge of $125 with a two-dog maximum.

The guest’s dog must have required shots, licenses, and tags, including name tags. Guest must provide dog bedding/crate and wipe off wet paws and fur before entering the property. Dogs are not allowed on furniture or beds. Under no circumstances are pets allowed in pools or hot tubs if the property has any. Do not leave your dog at the property unattended. If guests’ dog sheds, please brush the dog outside daily. Guests must pick up after their dog and discard waste properly. Dogs are not allowed to be washed in the bathtub or showers. Guests are responsible for cleaning up any “accidents” their dog has caused inside. Please notify us of any accidents or damage. Dogs barking inside frequently or for extended periods is not acceptable. All dogs bark occasionally but it is the guest’s responsibility to instruct them to remain quiet.

An unreasonable amount of pet hair, pet urine inside the property, pet scratches/bites, any damage to property and/or furniture, and any pet waste left behind will result in the owner being charged an extra cleaning fee.

Owners of dogs will be entirely responsible for the behavior of their dogs and liable for any damage caused by them. Neither the Company nor the Owner of the property can be held liable for any loss or injury to a pet while staying at the Property, or for any action taken by the pet or pet owner against third parties. Please read the Pet Agreement below for more details. By signing this agreement you accept all terms.

6. Children under the age of 18 must be accompanied by an adult. A child is defined as any person under the age of 18. Some units/properties are equipped with furniture located on balconies and it is the guest’s full responsibility to supervise children for their safety. Our cleaning staff also leave Dishwashing PODs under the kitchen sinks along with Laundry PODS in the laundry rooms complimentary to the guests. If you have small children please take note of this as owners, property managers or staff/cleaning staff are not responsible for misuse or accidental misuse of such products.

7. There will be no refunds provided due to inoperable appliances, pools, air conditioning, hot tubs, elevators, etc. The Owner will make every reasonable effort to ensure that such appliances will be and remain in good working order. No refunds will be given due to inoperable technology, Internet, Televisions, projectors, LED lights, kitchen items, etc. The Owner will make every reasonable effort to ensure that such technology and general household items are in working condition.

If any missing remotes upon the guest’s departure were present on their arrival the guest will be subject to a replacement fee.

Rearranging of furniture, electronic components, and/or cables is not permitted, and is subject to an additional fee for our cleaning staff to restore the property to the original configuration.

No refunds will be given due to power blackouts, intermittent Internet issues, water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by County Officials due to snowstorms or other potentially dangerous situations arising from acts of God or Nature.

The Owner cannot guarantee that heating, air conditioning (if the house has any), and other extras will be or remain in operating condition throughout guests’ use of the house. Guests should, upon arrival, examine the premises and immediately report anything not functioning properly or in disrepair

Unless catastrophic, reporting such issues does not give guests the right to cancel their reservation or receive a refund of any payments made. In the event of a malfunction or breakdown of something during a stay, guests should immediately inform hosts, who will have the issue addressed and repairs made as quickly as is practical.

Guests should not expect a refund due to the failure of appliances or equipment. The Owner or their representative may access the property for any reason including repairs, inspection, verification of guest status, monitoring of proper use of the property, property improvement, or for any other reason, by providing a one-hour notice to guests. The guests do not need to be present for property access/repairs.

Any lost and found items left behind by the guest after check-out are not the Owner’s responsibility. If items are discovered, they will be returned to the guest, if the guest notifies management of missing items within seven (7) days of check-out. The Owner will return the item(s), and the guest must pay a handling fee of $30 (plus tax), actual shipping cost, and a credit card fee (if applicable). Items found and not claimed within 7 days after check-out will be disposed of at the discretion of the Owner.

Any large items left behind by the guest, that do not fit inside a normal trash bag, will result in a $75 fee to remove from the premises.

If a hot tub or pool is provided at the Rental Property, it will be prepared and tested for proper and safe chemicals prior to or on the day of occupancy. Misuse of a hot tub or pool by the spilling of foreign substances into the pool, i.e. soap, shampoo, oils, glass, or metal will result in a $300 service call charge. Under no circumstances are pets allowed in pools or hot tubs. Violation of this provision shall be grounds for expedited eviction and forfeiture of all monies paid. Please note, you and your guests are using the hot tub at your own risk, SoCal Vacations LLC and the owner are not liable for any injury or accidents due to the use of it.

In the event, the Owner is unable to make the Rental Property available for any reason other than described above or a reasonable substitute as determined by the Owner, the Guest agrees that the Owner’s sole liability as a result of this unavailability is to provide a full refund of all monies paid under this Agreement and Guest expressly acknowledges that in no event shall Owner be held liable for any special or consequential damages which result from this unavailability. Guest also agrees to indemnify Owner from and against liability for injury to Guest or any other person occupying Rental Property resulting from any cause whatsoever including, but not limited to, an injury sustained as a result of the use of the phone, spa, hot tub, sauna, whirlpool tub, pool, exercise equipment, theater room, appliances, elevator, etc. except only such a personal injury caused by the gross negligence or intentional acts of the Owner.

Owner may terminate this Agreement upon the breach of any of the terms hereof by Guest. Guest shall not be entitled to the return of any rental monies paid under the terms of this Agreement and shall vacate the Property immediately.

The agreement shall be enforced under the laws of the state within which the Rental Property is located, including any applicable rental acts of that state, and represents the entire Agreement. Any amendments must be in writing and signed by both parties. In the event of a dispute, legal action may only be instituted in the county within which the Rental Property is located. If any part of this Agreement shall be deemed unenforceable by law, that part shall be omitted from this Agreement without affecting the remaining Agreement.

This Property has outdoor surveillance. This video footage is not shared and is recorded for liability reasons in the cases of a break-in, death, injury, guests sneaking in pets, guests disregarding the maximum occupancy allowed, and in no way infringing upon the guests’ expectations of privacy in these public areas of the property. Any attempt at disabling, redirecting, or obscuring the cameras is prohibited and will result in the guest being evicted without a refund. If any of the above is found, the full security deposit will be forfeited, and at the owner’s discretion, this will result in the guest being evicted without a refund of outstanding nights’ rent.

Although there are regularly scheduled professional pest control services, pests such as ants and rodents simply cannot be completely controlled in the Mountains. If our guests spot more than the normally expected pests, we always make our best efforts to contact and work with the Pest and Control company to minimize your interactions with these pests. Any contact with such pests within or outside the unit does not constitute a breach of this Agreement or give Guest any right to any refund or rental adjustment.

The Rental Property may offer access to recreational and water activities, including but not limited to canoes, bicycles, and swimming. Guest fully understands and acknowledges that outdoor recreation and water activities have inherent risks, dangers, and hazards. Participation in such activities and/or use of equipment may result in injury or illness including but not limited to bodily injury, disease, strains, fractures, partial and/or total paralysis, death, or other ailments that could cause serious disability. Guest agrees to hold harmless the Owner and any and all agents, employees, or contractors for any injury or damage caused by these activities, whether caused by the negligence of the Owners, the negligence of the participants, the negligence of others, accidents, breaches of contract, the forces of nature or other causes foreseeable or unforeseeable.

Guest hereby assumes all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the Owners or by any other person. Guest hereby voluntarily agrees to release, waive, discharge, hold harmless, defend, and indemnify Owner and any and all agents, employees, or contractors from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of my use of Rental Property facilities, equipment, or activities. Guest further assumes full responsibility for the actions of any and all persons whom he may allow to enter the property during the rental period and indemnifies the Owner from any and all claims arising from such other persons.

Arrival time is 4:00 pm | Departure time is 10:00 am | Early check-ins are typically not accommodated as the cleaners need the time to prepare the house for arrival.

Should the Guest require a late checkout, the Guest must have agreed to a specific departure. Our staff needs ample time to prepare the home for the next guest, which means late check-outs are strictly forbidden without permission. The owner cannot accommodate late check-outs if there is a back-to-back booking. If there is not a booking on the guest’s checkout day, late checkouts can be accommodated for a charge of $65 an hour (past 10:00 am) for the following 4 hours. If the guest wishes to check out 4 hours or later after checkout time (10:00 am) they must purchase an additional night.

In the event that it is found that the Guest has not arranged a late checkout and has not departed the Property on the date of departure, at the due time of 10:00 am (local time zone), then the Guest will pay a penalty charge of double the hourly rate ($130).

No Smoking. Neither the Tenant, guests, nor any other person shall be allowed to smoke within the dwelling or on the premises, this includes the backyard pool area. Tenant agrees to refrain from burning candles or incense, and the use of electronic cigarettes, personal vaporizer, or electronic nicotine delivery system inside the premises. Any violation shall be deemed a material violation of this Agreement. The tenant understands that smoke from any substance will be considered damage. Damage includes but is not limited to deodorizing, repairing, or replacement of carpet, wax removal, additional paint preparation, and replacing drapes/blinds, countertops, or any other surface damaged due to burn marks and/or smoke damage. The Tenant agrees to pay a $1,000 fee to ionize the premises to remove all unwanted odors. If there is additional damage to furniture, pillows, throws, bedding, etc caused by smoke, an additional charge will be assessed for those damages.

Pet Agreement

Only two pets are allowed per property. No cats!

Your pets’ shot records from a veterinarian must be up to date – Dogs must be up-to-date with Bordetella, distemper, and rabies vaccines. The Owner also takes responsibility and assures pets are up-to-date with flea/tick treatments.

Dogs must be on a leash when outside and cleaning up after the pet is the responsibility of the pet owner and required.

Pets and emotional support animals are not allowed in the Hot Tubs.

A non-refundable Pet fee of $125 will be collected.

In fairness to neighboring guests, you are fully responsible for your pet’s actions. Should noise from your pet become an issue, our security team will contact you to address the situation.

We accept responsibility for our pets and will not hold the owners, property management company, or any of their employees/co-workers responsible for any incidents involving our pets. We accept responsibility for any damage to the property or its contents incurred as a result of the pet occupying the property.

I accept and agree to the following rules.

Our management operating hours are from 9:00 am- 6:00 pm. If you message us outside of that time, we will do our best to be accommodating and respond in a timely manner. We ask that our guests try to keep all communications through the booking platform. If there is an urgent matter you can reach our property manager directly at 909-966-5667.

Now, therefore, in consideration of the mutual agreements and covenants herein contained, Guest has read and agreed to the following:

I understand the rules and rental conditions upon which I am agreeing to rent accommodations, equipment, and use of the property. I acknowledge and accept that the sole responsibility for safety lies with the participant. In agreeing with this, I acknowledge that outdoor activities and exposure to the natural elements and animals can be dangerous and sometimes result in injury and even death. Steps and decks can be slippery, animals and insects can threaten and infect or injure, and exposure to the elements can cause hypothermia, and sunburn, among other risks inherent in participating in camping, outdoor, and water activities. I know that alcohol and/or drugs do not mix safely with any outdoor activity.

I am over the age of 24 and assume responsibility for those in my charge under the age of 24. I hereby assume all legal responsibility for bodily injury to me or to any person on the property as a result of my visit and use, operation, or possession of equipment hired or loaned to me. Acknowledging this, I accept complete responsibility for the minor children and myself in my charge to visit the property and equipment and engage in activities or events at my own risk.

I will abide by the rules and accept these rental conditions:

The property I rent will be returned in the same condition in which it was rented and I will be responsible for all damage and/or loss that occurs during my rental period.

I agree to hold harmless and to indemnify the Owner of the Rental Property against all loss, damage, expense, and penalty on account of personal injury or property damage to the rental dwellers, the undersigned, or to any minor child or children in the charge of the undersigned, howsoever arising, whether by act or acts or failure to act of the employees, owners or animals of the said company or property owners or not.

I acknowledge receipt of the property in good order and condition (if found otherwise per my arrival I will contact the Owner immediately) and further agree that the Owner of the Rental Property shall not be liable for consequential damages of any kind or nature from whatever cause arising, whether property or equipment is loaned or rented.

I enter into this agreement freely with the Owner of the Rental Property at my own risk, acknowledging the risks inherent in indoor and outdoor activities and assuming any and all responsibility for the minor children and myself in my charge.

No illegal activities or weapons at all times are allowed on the premises. Any house rules violation is grounds for immediate termination of your stay.

Scroll to Top